Privacy Policy for The London Touch
At The London Touch, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you utilize our therapeutic massage services, including Deep Tissue Massage, Swedish Massage, Sports Massage, Aromatherapy Massage, Hot Stone Therapy, Pregnancy Massage, Corporate Chair Massage, and Reflexology. We adhere strictly to the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: This may include your name, contact number, and email address, which you provide when booking appointments or making inquiries.
- Health Information: For the purposes of providing safe and effective therapeutic massage services, we may collect relevant health details and medical history. This information is considered sensitive and is handled with the utmost care and confidentiality.
- Appointment Details: Information related to your service bookings, preferences, and feedback on treatments.
- Communication Data: Records of communications between you and The London Touch, including any inquiries, booking confirmations, or service-related correspondence.
How We Use Your Information
Your information is used for the following purposes:
- Service Provision: To schedule and deliver the therapeutic massage services you have requested, ensuring careful consideration of your health needs.
- Communication: To communicate with you regarding your appointments, service updates, and to respond to your inquiries.
- Service Improvement: To understand your preferences and feedback, allowing us to enhance the quality and range of our services.
- Legal and Safety Compliance: To comply with legal obligations and ensure the safety and well-being of both our clients and practitioners.
Data Sharing and Disclosure
The London Touch will not sell, rent, or lease your personal information to third parties. Your data may be shared only in the following limited circumstances:
- With Your Consent: We will obtain your explicit consent before sharing your sensitive health information with any third party.
- Legal Requirements: If required by law, court order, or governmental regulation, we may disclose your information.
Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include administrative, technical, and physical safeguards. Confidential health information is stored securely and accessed only by authorized personnel directly involved in providing your services.
Your Rights
Under GDPR, you have the following rights concerning your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data in certain situations.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Privacy Policy
The London Touch may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The London Touch
147 Chancery Lane, Suite 201,
London, Greater London,
WC2A 1AW,
United Kingdom.